Conference Paper2025

Automobile Advisor: User-Centered Design, Repair Services Integration, and Validation of an Expert Vehicle Care Consultation Platform

Monosij Kanti Sarker, Abu Bakar Mohammad Abdullah, Mohammed Toha, Sabrina Islam, Md Junayed Hossain, Ashraful Islam

2025 IEEE 23rd Student Conference on Research and Development (SCOReD)

IEEE, pp. 1-6

DOI: 10.1109/scored68498.2025.11398979URL

Abstract

Automobile Advisor is an innovative prototype mobile application that bridges the gap between vehicle owners and mechanics with ease. The app helps users quickly find nearby repair shops whenever they experience car trouble. It connects users with trusted local services, eliminating the hassle of searching on their own. For those who prefer to understand or handle issues themselves, the app also offers expert consultation along with features such as vehicle insurance support and roadside assistance. Developed as a Figma prototype with a demonstration video, it has been tested using the System Usability Scale (SUS), User Experience Questionnaire (UEQ), Mobile Application Usability Scale (MAUS), and Mobile Application Rating Scale (MARS), and it showed high usability and user experience. This app adapts to individual preferences and usage patterns to deliver a personalized and reliable experience for every driver. With all these features combined, it serves as a comprehensive solution for managing all your vehicle needs in one convenient place.

Keywords

  • automobile insurance
  • usability evaluation
  • User-centered design
  • roadside assistance
  • automotive repair services
  • mobile application
  • user experience
  • expert consultation
  • vehicle maintenance
  • personalized services

CCDS Authors

Ashraful Islam, PhD
Ashraful Islam

Ashraful Islam, PhD

  • Center Director, CCDS
  • Director, HCI Wing

Assistant Professor

Department of Computer Science and Engineering

Independent University, Bangladesh (IUB)

Published at

CHI, UIST, UbiComp, IJCNN, ICIP, HCII, ICDMW, BLP, IEEE Internet of Things Journal, JMIR, JMIR Human Factors, JMIR Formative Research, IEEE Access, Smart Agricultural Technology, Diabetes Research and Clinical Practice, PLOS ONE

Research Interests

Human-Computer Interaction, AI for Social Good, AI for Public Health, AI for Impact

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