Design Validation of a Workplace Stress Management Mobile App for Healthcare Workers During COVID-19 and Beyond

Keywords

CCDS Authors

Beenish Moalla Chaudhry, PhD

Beenish Moalla Chaudhry, PhD

• Collaborator, HCI Wing

Associate Professor

School of Computing and Informatics

University of Louisiana at Lafayette

Ashraful Islam, PhD

Ashraful Islam, PhD

• Center Director, CCDS
• Director, HCI Wing

Assistant Professor

Department of Computer Science and Engineering

Independent University, Bangladesh (IUB)

Research Interests

Human-Computer Interaction, AI for Social Good, AI for Public Health, AI for Impact

References

1. 1.Jianbo Lai, Simeng Ma, Ying Wang, Zhongxiang Cai, Jianbo Hu, Ning Wei, Jiang Wu, Hui Du, Tingting Chen, Ruiting Li, Huawei Tan, Lijun Kang, Lihua Yao, Manli Huang, Huafen Wang, Gaohua Wang, Zhongchun Liu, Shaohua Hu. (2020). Factors Associated With Mental Health Outcomes Among Health Care Workers Exposed to Coronavirus Disease 2019. JAMA Network Open, 3(3), e203976[10.1001/jamanetworkopen.2020.3976]
2. 2.Tara Donker, Katherine Petrie, Judith Proudfoot, Janine Clarke, Mary-Rose Birch, Helen Christensen. (2013). Smartphones for Smarter Delivery of Mental Health Programs: A Systematic Review. Journal of Medical Internet Research, 15(11), e247[10.2196/jmir.2791]
3. 3.Holly Blake, Fiona Bermingham, Graham Johnson, Andrew Tabner. (2020). Mitigating the Psychological Impact of COVID-19 on Healthcare Workers: A Digital Learning Package. International Journal of Environmental Research and Public Health, 17(9), 2997[10.3390/ijerph17092997]
4. 4.Ana Caraban, Evangelos Karapanos, Daniel Gonçalves, Pedro Campos. (2019). 23 Ways to Nudge. , 1–15[10.1145/3290605.3300733]
5. 5.Robert Maunder. (2004). The experience of the 2003 SARS outbreak as a traumatic stress among frontline healthcare workers in Toronto: lessons learned. Philosophical Transactions of the Royal Society B Biological Sciences, 359(1447), 1117–1125[10.1098/rstb.2004.1483]
6. 6.Oliver Hämmig. (2018). Explaining burnout and the intention to leave the profession among health professionals – a cross-sectional study in a hospital setting in Switzerland. BMC Health Services Research, 18(1), 785[10.1186/s12913-018-3556-1]
7. 7.Salima Hamouche. (2020). COVID-19 and employees’ mental health: stressors, moderators and agenda for organizational actions. Emerald Open Research, 2, 15[10.35241/emeraldopenres.13550.1]
8. 8.Judith Proudfoot, Gordon Parker, Dusan Hadzi Pavlovic, Vijaya Manicavasagar, Einat Adler, Alexis E. Whitton. (2010). Community Attitudes to the Appropriation of Mobile Phones for Monitoring and Managing Depression, Anxiety, and Stress. Journal of Medical Internet Research, 12(5), e64[10.2196/jmir.1475]
9. 9.Qianlan Yin, Zhuoer Sun, Tuanjie Liu, Xiong Ni, Xuanfeng Deng, Yanpu Jia, Zhilei Shang, Yaoguang Zhou, Weizhi Liu. (2020). Posttraumatic stress symptoms of health care workers during the corona virus disease 2019. Clinical Psychology & Psychotherapy, 27(3), 384–395[10.1002/cpp.2477]
10. 10.Aino Ahtinen, Elina Mattila, Pasi Välkkynen, Kirsikka Kaipainen, Toni Vanhala, Miíkka Ermes, Essi Sairanen, Tero Myllymäki, Raimo Lappalainen. (2013). Mobile Mental Wellness Training for Stress Management: Feasibility and Design Implications Based on a One-Month Field Study. JMIR mhealth and uhealth, 1(2), e11[10.2196/mhealth.2596]
11. 11.Shannon A. McMahon, Lara S. Ho, Hannah Brown, Laura Miller, Rashid Ansumana, Caitlin E. Kennedy. (2016). Healthcare providers on the frontlines: a qualitative investigation of the social and emotional impact of delivering health services during Sierra Leone’s Ebola epidemic. Health Policy and Planning, 31(9), 1232–1239[10.1093/heapol/czw055]
12. 12.David Daniel Ebert, Dirk Lehr, Elena Heber, Heleen Riper, Pim Cuijpers, Matthias Berking. (2016). Internet- and mobile-based stress management for employees with adherence-focused guidance: efficacy and mechanism of change. Scandinavian Journal of Work Environment & Health, 42(5), 382–394[10.5271/sjweh.3573]
13. 13.Claudia Carissoli, Daniela Villani, Giuseppe Riva. (2015). Does a Meditation Protocol Supported by a Mobile Application Help People Reduce Stress? Suggestions from a Controlled Pragmatic Trial. Cyberpsychology Behavior and Social Networking, 18(1), 46–53[10.1089/cyber.2014.0062]
14. 14.Pu Cheng, Guohua Xia, Peng Pang, Bo Wu, Wei Jiang, Yong-Tong Li, Mei Wang, Qi Ling, Xiaoying Chang, Jinghan Wang, Xiaocheng Dai, Xiaojin Lin, Xiaoting Bi. (2020). COVID-19 Epidemic Peer Support and Crisis Intervention Via Social Media. Community Mental Health Journal, 56(5), 786–792[10.1007/s10597-020-00624-5]
15. 15.Erin G Mistretta, Mary C. Davis, M’hamed Temkit, Christopher Lorenz, Betty Darby, Cynthia M. Stonnington. (2018). Resilience Training for Work-Related Stress Among Health Care Workers. Journal of Occupational and Environmental Medicine, 60(6), 559–568[10.1097/jom.0000000000001285]
16. 16.José Joaquín Mira, Irene Carrillo, Mercedes Guilabert, Aurora Mula, Jimmy Martín-Delgado, Virtudes Pérez‐Jover, María Asunción Vicente, César Fernández. (2020). Acute stress of the healthcare workforce during the COVID-19 pandemic evolution: a cross-sectional study in Spain. BMJ Open, 10(11), e042555[10.1136/bmjopen-2020-042555]
17. 17.Bonnie A. Clough, Sonja March, Sheena Leane, Michael Ireland. (2018). What prevents doctors from seeking help for stress and burnout? A mixed‐methods investigation among metropolitan and regional‐based australian doctors. Journal of Clinical Psychology, 75(3), 418–432[10.1002/jclp.22707]
18. 18.Mark S. Dworkin, Sangyoon Lee, Apurba Chakraborty, Colleen Monahan, Lisa Hightow‐Weidman, Robert Garofalo, Dima M. Qato, Li Liu, Antonio D. Jimenez. (2019). Acceptability, Feasibility, and Preliminary Efficacy of a Theory-Based Relational Embodied Conversational Agent Mobile Phone Intervention to Promote HIV Medication Adherence in Young HIV-Positive African American MSM. AIDS Education and Prevention, 31(1), 17–37[10.1521/aeap.2019.31.1.17]
19. 19.Yisi D. Ji, Faith C. Robertson, Nisarg Patel, Zachary S. Peacock, Cory M. Resnick. (2020). Assessment of Risk Factors for Suicide Among US Health Care Professionals. JAMA Surgery, 155(8), 713[10.1001/jamasurg.2020.1338]
20. 20.Catharine Wang, Timothy Bickmore, Deborah J. Bowen, Tricia Norkunas, MaryAnn Campion, Howard Cabral, Michael Winter, Michael K. Paasche‐Orlow. (2015). Acceptability and feasibility of a virtual counselor (VICKY) to collect family health histories. Genetics in Medicine, 17(10), 822–830[10.1038/gim.2014.198]
21. 21.Nina Charlotte Balk-Møller, Sanne Kellebjerg Poulsen, Thomas Meinert Larsen. (2017). Effect of a Nine-Month Web- and App-Based Workplace Intervention to Promote Healthy Lifestyle and Weight Loss for Employees in the Social Welfare and Health Care Sector: A Randomized Controlled Trial. Journal of Medical Internet Research, 19(4), e108[10.2196/jmir.6196]
22. 22.Elsbeth de Korte, Noortje Wiezer, Joris H. Janssen, P. Vink, Wessel Kraaij. (2018). Evaluating an mHealth App for Health and Well-Being at Work: Mixed-Method Qualitative Study. JMIR mhealth and uhealth, 6(3), e72[10.2196/mhealth.6335]
23. 23.Mohadeseh Motamed‐Jahromi, Zhila Fereidouni, Azizallah Dehghan. (2017). Effectiveness of Positive Thinking Training Program on Nurses’ Quality of Work Life through Smartphone Applications. International Scholarly Research Notices, 2017, 1–6[10.1155/2017/4965816]
24. 24.José Joaquín Mira, María Asunción Vicente, Adriana López‐Pineda, Irene Carrillo, Mercedes Guilabert, César Fernández, Virtudes Pérez‐Jover, Jimmy Martín-Delgado, Pastora Pérez-Pérez, Ángel Cobos Vargas, María Pilar Astier-Peña, Olga Martínez García, Bárbara Marco-Gómez, Cristina Abad Bouzán. (2020). Preventing and Addressing the Stress Reactions of Health Care Workers Caring for Patients With COVID-19: Development of a Digital Platform (Be + Against COVID). JMIR mhealth and uhealth, 8(10), e21692[10.2196/21692]
25. 25.Sungwon Yoon, Hendra Goh, Gayathri Devi Nadarajan, Sharon C. Sung, Irene Teo, Jungup Lee, Marcus Eng Hock Ong, Nicholas Graves, Tess Lin Teo. (2021). Perceptions of Mobile Health Apps and Features to Support Psychosocial Well-being Among Frontline Health Care Workers Involved in the COVID-19 Pandemic Response: Qualitative Study. Journal of Medical Internet Research, 23(5), e26282[10.2196/26282]
26. 26.Debbe Thompson, Chishinga Callender, Caroline Gonynor, Karen Cullen, María J. Redondo, Ashley M. Butler, Barbara J. Anderson. (2019). Using Relational Agents to Promote Family Communication Around Type 1 Diabetes Self-Management in the Diabetes Family Teamwork Online Intervention: Longitudinal Pilot Study. Journal of Medical Internet Research, 21(9), e15318[10.2196/15318]
27. 27.Beenish Moalla Chaudhry, Ashraful Islam, Monica M. Matthieu. (2021). Toward Designs of Workplace Stress Management Mobile Apps for Frontline Health Workers During the COVID-19 Pandemic and Beyond: Mixed Methods Qualitative Study. JMIR Formative Research, 6(1), e30640[10.2196/30640]
28. 28.Ahmed Ibrahim, Heng Zhang, Sarah Clinch, Ellen Poliakoff, Bijan Parsia, Simon Harper. (2021). Digital Phenotypes for Understanding Individuals' Compliance With COVID-19 Policies and Personalized Nudges: Longitudinal Observational Study. JMIR Formative Research, 5(5), e23461[10.2196/23461]

Cited By

1. 1.Gumhee Baek, Chiyoung Cha, Jin-Hui Han. (2025). AI Chatbots for Psychological Health for Health Professionals: Scoping Review. JMIR Human Factors, 12, e67682[10.2196/67682]
2. 2.Wenhua Liu, Quan Wang, Danli Zheng, Junhua Mei, Jiajia Lu, Guohua Chen, Wei Wang, Fengfei Ding. (2024). The Effects of a Complex Interactive Multimodal Intervention on Personalized Stress Management Among Health Care Workers in China: Nonrandomized Controlled Study. Journal of Medical Internet Research, 26, e45422[10.2196/45422]
3. 3.Mahmudul Islam, Sami Rashid, Lishan Rafid, Tasnuba Badrul, Ashraful Islam, Beenish Moalla Chaudhry. (2024). Design and Evaluation of a Smartwatch-Based Physiological Signal-Driven Workplace Stress Management mHealth Tool for Bangladeshi Healthcare Professionals. , 1–10[10.1109/aset60340.2024.10708713]
4. 4.Jin-Hui Han, Gumhee Baek, Chiyoung Cha. (2024). AI Chatbots for Psychological Health for Health Professionals: A Scoping Review (Preprint). [10.2196/preprints.67682]
5. 5.Ekandjo, Talitakuum. (2024). Human-AI Interaction In Regulating Productivity And Wellbeing. [10.26686/wgtn.25377481]